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User Adoption
User Adopted CRM Financial Services - Microsoft Certified CRM Financial Services & CRM Banking
The Key to Avoiding Failed CRM Deployments?
When asked to state the biggest reason behind previous, failed CRM deployments, our prospective customers say the same thing, time and time again: user adoption.
Users will not adopt a CRM solution that does not give them the information they need, quickly, efficiently and by way of an interface or application that seamlessly integrates into their daily workflow. It just won't happen.
Like Microsoft Dynamics CRM, GaleForce CRM for Financial Services drives high user adoption by delivering roles-based CRM capabilities within a native Microsoft Office and Outlook experience. Users can choose to use a rich Outlook client or access the system through a browser-based client or a mobile device.
That's one less different application to open every day, and gets CRM in the face of your client-facing staff first thing in the morning.
Once again, it's CRM that works the way you work.
Microsoft Dynamics CRM User Adoption - Links
Microsoft Dynamics CRM Team Blog
Mitch Milam's Microsoft Discussion