Partner Program - Microsoft Certified CRM Financial Services and CRM Banking

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PARTNERS

Partner Program - Microsoft Certified CRM Financial Services and CRM Banking

Capture a piece of the $12 billion global CRM market with GaleForce Solutions.

Whether it’s complete CRM solutions for the financial services industry, or cross-industry add-on components, our partner understand that Microsoft Dynamics CRM customers can extend the value of their CRM spend with GaleForce Solutions products.

Our Solutions Partnerships

All Financial Services Solutions & Add-ons for Microsoft Dynamics CRM are deployed to our customers through our Solutions Partners – they include some of the world’s leading consulting firms, systems integrators and value-added resellers.

While the strengths of some ISVs lie in their ability to build CRM solutions to customer specifications over time, we have allocated our research and development resources to the creation of an "out-of-the-box" CRM solution and add-on components. Like Microsoft Dynamics CRM, they work the way users work, and the way IT wants them to work – for financial services, and cross-industry.

And this is what our Solutions Partners have asked for – CRM solutions that work, with the maintenance and support services that their clients deserve.

Deployments with a Difference

With such a strong focus on product design, it's critical that we allow our partners - also bearing in mind that they are partners to our end user customers – to implement our solutions.

We work with them on establishing a partnership based on best-in-class implementation and end user training. And the final results? Satisfied customers.

Find out more about all our Solution Partners, including Microsoft, in this section.

Implementation Methodology

Implementing CRM solutions is not software installation. It is a process of transforming corporate CRM strategy into plan, guided by defined processes and principles, including a project management methodology.

GaleForce Solutions actively works with partners on all deployments to ensure our solutions are specifically oriented to each customer, and their industry and business requirements.

The phases of a typical CRM deployment project include:

Envisioning: Collaborative sessions conducted to identify, organize and prioritize functional and non-functional requirements of the CRM solution, with a specific focus on user adoption
Planning: Development of a project plan, with a detailed estimate of costs, and milestones mapped against a schedule.
Development: The build-in phase, incorporating design, configuration, and customization of the solution to meet project requirements, including rule-based business processes.
Deployment: Testing by end user and IT groups, and cut over.
Post-Deployment: Focus on product stabilization and post-project review to ensure the business objectives have been met, and end user training courses.