Microsoft Dynamics CRM
GaleForce Solutions leveraged core Microsoft Dynamics customer relationship management (CRM) technology to create GaleForce CRM for Financial Services, a solution suite designed specifically to meet the unique requirements of wealth management, capital markets and investment and retail banking organizations.
Microsoft Dynamics CRM 4.0 introduces fast, flexible, and familiar business software that empowers worldwide organizations to improve marketing, sales, and customer service efficiency and effectiveness.
About Microsoft Dynamics CRM 4.0
Microsoft Dynamics CRM 4.0 provides organizations with a highly flexible customer relationship management (CRM) platform that can adapt, grow, and scale along with your business. Microsoft Dynamics CRM 4.0 is based on a commitment to providing organizations with the Power of Choice to make it easy for you to evolve your business unencumbered by technology limitations. With tools to enhance your company’s marketing, sales, and customer service processes, a solid analytics platform, and native integration with the Microsoft® Office Outlook® messaging and collaboration client, Microsoft Dynamics CRM 4.0 helps you drive consistent and measurable improvement in everyday business processes.
Extensive research and modeling of real-world businesses and business processes guided the development of Microsoft Dynamics CRM 4.0. As a result, this release fits the needs of real people working in today’s business environment while meeting the requirements of any size business, including global enterprises. All of these new capabilities are delivered on a flexible platform that can adjust and change as your business changes.
Microsoft Dynamics CRM 4.0 simplifies the ability to tailor business processes and data, enabling business-driven pointand-click customizations as well as point-and-click development of sophisticated applications beyond typical CRM. These features are delivered on a platform that fully supports global business and scales with a low total cost of ownership (TCO).
Business Benefits
§ Enhance productivity: Wider access to data and functionality and a streamlined user experience help your people get started right away and work more productively.
§ Streamline business processes: New and enhanced design tools give end users, developers, and IT professionals the ability to create workflows to help ensure consistent and streamlined processes across the business.
§ Report with ease: Improved reporting tools built for end users help people make better use of CRM data without the assistance of the IT department.
§ Manage data intelligently: Data management capabilities empower people to import data rapidly while helping to preserve the integrity and accuracy of your CRM database.
§ Align business and technology: A highly flexible and customizable platform means that you can more easily implement Microsoft Dynamics CRM 4.0 in a way that fits your business.
§ Support global business requirements: With support for multiple languages, currencies, and time zones, Microsoft Dynamics CRM 4.0 meets the challenges of global business.
§ Effectively manage CRM: Monitoring and diagnostic tools give you greater visibility into how the CRM system is functioning so you can identify and resolve issues before they become critical.
§ Improve management efficiency: Centralized management tools and self-healing capabilities help IT staff work more efficiently so they can concentrate on strategic initiatives.
§ Deliver on availability, performance, and scalability requirements: Microsoft Dynamics CRM 4.0 provides availability, performance, and scalability to meet the requirements of any organization.
§ Quickly develop, innovate, and deploy: Developer tools and architectural enhancements help you innovate on your CRM platform quickly and efficiently so you can maintain your unique competitive advantage.
Server Editions
All editions of Microsoft Dynamics CRM include marketing, sales, and customer service applications. Server editions are available in the following:
§ Microsoft Dynamics CRM 4.0 Workgroup—Includes and is limited to five user licenses. Single-tenant deployment only.
§ Microsoft Dynamics CRM 4.0 Professional—No user limit. Single-tenant deployement only.
§ Microsoft Dynamics CRM 4.0 Enterprise—No user limit. Supports single and multi-tenant deployment.
Available in more than 20 languages
English, German, French, Spanish, Dutch, Chinese (Simplified, Traditional, Hong Kong), Italian, Danish, Finnish, Japanese, Swedish, Norwegian, Portuguese (Brazil), Portuguese, Turkish, Russian, Czech, Hungarian, Polish, Korean, Greek, Arabic, Hebrew
For more information, visit Microsoft Dynamics CRM (link to http://www.microsoft.com/dynamics/crm/product/default.mspx)