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January 04, 2008

GaleForce President Quoted on Continued CRM and Business Intelligence Spending Among Banking and Wealth Management Companies

Customer relationship management, business intelligence, and service-oriented architecture are top IT spending priorities for financial-services companies.

GaleForce President Kirk Herrington was recently quoted in the Redmond Channel Partner online magazine regrading the continued growth in spending on financial-industry specific Microsoft partner solutions such as GaleForce CRM for Financial Services.

While article author Rick Freeman commented on the "recent chaos on Wall Street", Herrington observed that the overall forecast for the financial-services industry "is a sunny one" and that recent events in the financial services industry have done little to slow down IT spending on CRM (customer relationship management) and other IT initiatives.

The article states: "Clearly, the market will be impacted by some of the subprime difficulties, but I've seen no effect from it" says Herrington, referring to the recent sharp rise in foreclosures in the subprime mortgage-lending industry, which shook up the world's financial markets earlier this year. "The coffers in most of these institutions are pretty full right now."

Aware of the conservative decision making practices in banking and wealth management as well as the need of these institutions to adhere to strict regulations and security protocols, the GaleForce team is ready to demonstrate how their solution meets these needs while also helping wealth management companies and banks gain a competitive edge through aquiring new customers, improving service and offerings to existing customers, increasing team collaboration, and better managing customer data.

For the complete article see:http://rcpmag.com/features/article.aspx?editorialsid=2379